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Stat

For STAT Orders: Do not use email. Call our urgent dispatch line directly at (860) 351-1625

to ensure immediate phlebotomist mobilization.

Urgent/Immediate Action

Stat order

This service indicates that a physician requires immediate laboratory results to make critical, time-sensitive medical decisions for an acutely ill patient.

STAT Ordering Rules & Premium Fees

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Because STAT orders require a dedicated vehicle, interrupt standard operational routes, and guarantee immediate priority processing, they are subject to the following rules:

  1. The STAT Premium Fee: Every STAT callout will incur a flat $75.00 Urgent Dispatch Fee in addition to the standard per-patient draw fee of $40.Automatic STAT Cut-Offs: Any lab request submitted after 3:30PM for same-day collection, or any order requiring a laboratory turnaround time of less than 4 hours, will automatically be classified, processed, and billed as a STAT order.

  2. No Unscheduled Add-ons: To maintain strict medical compliance and safety protocols, phlebotomists dispatched for a STAT order cannot accept for unscheduled "add-on" for routine draws.

Book a Stat dispatch & collection fee then
call our urgent dispatch line
directly at (860) 351-1625
to ensure immediate phlebotomist mobilization. 

Any lab request submitted after 3:30 PM for same-day collection, or any order requiring a laboratory turnaround time of less than 4 hours, will automatically be classified, processed, and billed as a STAT order.

Turnaround Time:

We guarantee the sample will be delivered to the reference laboratory within 60 to 90 minutes of the physical blood draw.

Upon receiving a STAT order, we immediately dispatch a dedicated phlebotomist directly to your facility, bypassing all routine appointments.

Dedicated Logistics:

The phlebotomist will draw the specimen, immediately process/centrifuge it on-site if required, and drive that single sample directly to the reference laboratory for priority testing.

We take stat orders after business hours

On call

Stat order

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