Question 1

Does my insurance cover the blood collection fee?

Accepted Answer

No. Our flat collection fee covers PPE, and professional collection services. However, Quest Diagnostics will bill your insurance as usual for the actual processing of the blood work if you use a doctor's order.

Question 2

Does my insurance cover the mobile travel fee?

Accepted Answer

No, Insurance companies typically do not cover the convenience fee for a mobile phlebotomist traveling to your house. Our flat mobile travel fee covers the travel time it takes to collect and bring to lab for processing.

Question 3

What do I need to do to prepare for my draw?

Accepted Answer

Please check your lab order to see if it requires fasting (usually 8 to 12 hours of no food or drink except water). Drink plenty of water before we arrive, as staying hydrated makes your veins much easier to find.To prepare for a blood draw, drink plenty of water and wear short sleeves or loose clothing to keep your arms warm. The procedure takes less than 5 minutes. Always verify your identity with the phlebotomist, and inform them beforehand if you have a history of fainting or severe needle anxiety.

Question 4

What happens if I feel dizzy or faint?

Accepted Answer

Feeling lightheaded is relatively common and is usually caused by anxiety. If you tend to feel dizzy, tell the phlebotomist immediately so they can lay you down for the procedure or provide a cold compress.

Question 5

Will I bruise afterward?

Accepted Answer

Bruising is normal and typically clears up within a few days. You can minimize bruising by applying firm, direct pressure to the puncture site for 3 to 5 minutes immediately after the needle is removed and leaving the bandage on for at least an hour.

Question 6

Can I drink water before the blood collection procedure?

Accepted Answer

Yes, you are generally encouraged to drink plenty of water. Staying hydrated plumps up your veins and makes the blood draw faster and easier.

Question 7

What documents do I need to have at the time of service?

Accepted Answer

Please have your ID, insurance card (back & front), and lab order available to view at the time of your service.

FAQ